Shipping policy
Wild Child Children's Boutique
Shipping Policy
Shipping & Order Processing
Thank you for shopping with Wild Child Children's Boutique!
Many of our items are specially ordered from multiple trusted manufacturers once your order is placed. This allows us to offer a larger selection of unique children's clothing and accessories while keeping our inventory fresh.
Processing Time
Orders typically require 3–10 business days to be processed before shipping.
During holidays, seasonal launches, sales events, or periods of high order volume, processing times may exceed 10 business days.
Orders are processed Monday through Friday, excluding weekends and holidays.
Shipping Time
Once your order has been processed and shipped from our Hartsville, South Carolina location, delivery time depends on the shipping method selected at checkout and the carrier's schedule.
Please note that shipping time begins after your order has been processed and shipped.
Multiple Manufacturers
Because products may arrive from different manufacturers, your order may require additional processing time before shipment. We carefully inspect, package, and prepare all items before they leave our South Carolina boutique.
Tracking Information
You will receive an email with tracking information once your order has shipped. Please allow up to 24 hours for tracking updates to appear.
Order Changes & Cancellations
Because many items are ordered specifically for each customer, we cannot guarantee order changes or cancellations once an order has been placed. Please contact us as soon as possible if you need assistance.
Shipping Delays
While we strive to meet all estimated processing times, delays may occasionally occur due to manufacturer inventory, severe weather, holidays, carrier delays, or circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Wild Child Children's Boutique is not responsible for packages delayed, lost, or returned due to an incorrect address provided at checkout. Additional shipping charges may apply if a package must be reshipped.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, responsibility transfers to the customer. If your package is lost or stolen after delivery, please contact the shipping carrier directly. We will gladly assist by providing any available shipping information.
Chargeback Policy
By placing an order with Wild Child Children's Boutique, you acknowledge that you have read and agreed to our stated processing and shipping timelines. Filing a chargeback solely because an order is still within the published processing timeframe is considered a dispute of an order that is being fulfilled according to our posted policy. We encourage customers to contact us first with any questions or concerns so we can provide an update and resolve the issue promptly.
We are committed to providing excellent customer service and appreciate your patience while we prepare your order.
Thank You